We all have that one thing that sends shivers down our spine no matter how frequently we experience it. For some, it might be nails on a chalkboard; for others, the scraping of a utensil on a plate. There is one thing, however, I can guarantee will send you through the roof if it happens — biting down unexpectedly with an old-school filling on a hard metal object.
No company wants to ship products that contain metal shards from processing equipment or plastic from packaging materials but the reality is accidents have happened and likely will continue to happen. The question then becomes, what can you do within your own company to reduce the likelihood that your products will be contaminated with foreign materials and force a recall? In addition to causing injuries, recalls can involve thousands or even millions of pounds of products.