The benefits of NORD 911, an after-hours customer support program
One of the hallmarks of exceptional customer service is ensuring someone in the organization is available 24 hours a day, seven days a week to answer customer questions and help solve their problems. NORD Gear Corporation’s commitment to its customers is demonstrated by the company’s broad range of customer support tools that give customers multiple avenues to get the help they need, when they need it. From live, U.S.-based technical and customer support to an after-hours emergency helpline and an online customer portal, NORD customers know help is just a call or click away.
Here’s a snapshot the customer service and technical support programs available from NORD: