SOMIC Packaging, Inc. has promoted Philipp Lenz to technical service coordinator. A 15-year industry veteran, he will serve as the technical advisor to customers with 24/7 online response for all troubleshooting and technical related questions. In addition to providing support for the field service team, he also will schedule and support new machine installations and retrofits.
A native of Germany, Lenz completed a 3.5-year apprenticeship program before his first job where he created PLC code and HIM solutions for customers. In 2015, he joined KOCH Packaging Systems as a Senior Service Engineer, and the company transferred him less than a year later to its U.S. headquarters in New Jersey.