CombiScale's PrimoWeigher offers online real-time support
360 Online Support from CombiScale gives you peace of mind when it comes to keeping your equipment running and also eliminates the time delays and costs associated with site visits. All PrimoWeigher combination scales are equipped with bundled software that allows our service technicians to connect to your PrimoWeigher through the 360 Operating System.
Utilizing the latest in digital, technical support available on the market today, 360 Online Support uses name-brand software including Skype and LogMeIn. With wireless or landline connectivity, the system is secure requiring a pin code and the customer’s consent for our technicians to access your system.