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Amazon VP Careltt Ooton spoke Tuesday morning during the Food Safety Summit keynote about how the company uses Natural Language Processing to scan customer feedback, and constantly monitor for food safety issues.
On Dec. 1, 2017, Amazon detected several food safety concerns on a dietary supplement. They suppressed sales the same day and initiated an investigation with the manufacturer. On Jan. 26, almost two months later, the product was officially recalled.
With employee hygiene a key variable in the creation and spread of contaminants, training programs that educate workers on best practices can reduce food safety threats.
After living and breathing food-safety communications for 10 years, I’m always curious to see how other companies respond to a food-related crisis. In 2015, we saw some well-known and beloved brands, in particular Chipotle Mexican Grill and Jeni’s Splendid Ice Creams.
On May 15, 1862, Abraham Lincoln signed into law an act of Congress establishing the United States Department of Agriculture, with a mission of promoting agriculture.
Someone who has never been through a recall doesn’t truly understand how costly even a small mistake can be. According to a New Jersey PIRG study, food recalls and foodborne illnesses cost approximately $77 billion each year in the United States alone.
This summer, during a trip to California, Andy Hanacek, editor-in-chief of The National Provisioner, sat down with Ira Brill, director of corporate communications for Foster Farms
Although I defend food companies in high-profile foodborne illness outbreak lawsuits throughout the country, the majority of my time is spent working with clients to improve the quality of their operations from a risk-exposure and brand-protection standpoint.
