When it comes to food safety, the ultimate safety of your products will be only as good as the quality of your training programs. While I think most of us would agree it is essential to have a top-notch training programs supported by stellar educational content, there is a second element critical to the success of any training program which is often overlooked: The quality of the employees being trained.
Too often, when I work with clients who have world-class training programs, I hear them complain in about how difficult it is to train their employees. Or, put another way, no matter how hard they try, their employees “just don’t get it.” Because of these struggles, they constantly dedicate resources to retraining employees and solving problems that should have never occurred.