Foodmate B.V. is now offering Foodmate CONNECT, a remote video conferencing system that will allow service technicians to address customer questions and technical issues remotely.
With CONNECT, customers will receive two IP65 certified camera’s and software that will link the customer to a Foodmate service technician. A smartphone can be used to connect to the system and the customer can receive live instructions from Foodmate. When WI-FI is not available on a location, a mobile hotspot device is provided.