One word can easily describe the year organizations in the food, restaurant and grocery industries have had in 2020: Change.
Refrigerated foods distributors were caught in the middle of all this, forcing some with a heavy portfolio of restaurant clients to either scale their fleets or pivot their business strategies to handle the increased demand for grocery deliveries and e-commerce-driven orders. And if the business strategy and logistics didn’t prove challenging enough, new social distancing and health/cleanliness guidelines added to the pressure.