The product subject to recall is 9.75-pound bulk cases of "Advance Food Company, Beef Steak Fritter, For Country Frying, Chopped & Formed, Keep Frozen, 13/12.” Each case label bears the establishment number "EST. 2260Y" inside the USDA mark of inspection, a case code of "94612-100" and a "Best if Used By 09/23/2010" sticker located on the end panel. Each case also bears the lot number beginning with "N0239" which is located on the side panel.

The products were produced on September 23, 2009, and distributed to restaurants nationwide and are not available for direct consumer purchase. The problem was discovered after the company received customer complaints about finding pieces of plastic in the product. FSIS has not received any consumer complaints or reports of injury at this time.