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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

Bühler logo

Bühler launches new 24/7 service center in North America for food processors

Customers can access the COPC by contacting their Bühler Service representative or calling 919-268-3034.
Industry News
May 11, 2023
No Comments

The new Customer Operations Center and its RemoteCare offering provides around-the-clock support for the company’s food-producing customers, minimizing the effects of unplanned shutdowns and improving uptime.


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Photo of Debra Barnes, Thermodyne customer service representative

Thermodyne expands customer service team

Debra Barnes joins Thermodyne's growing support team.
Industry News
December 16, 2022
No Comments

As a customer service representative, Debra Barnes will serve as a first point of contact for customer inquiry calls, using her skills and training to provide information, resources and resolutions to ensure customers’ Thermodyne products maintain peak performance standards.


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Independent Thoughts

Customers behaving badly

sam
Sam Gazdziak
February 17, 2022
One Comment

People are suffering from a lack of empathy, and you and your staff may bear the brunt of it someday.


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Ossid Customer Service portal

Take charge of your training and maintenance with Ossid’s new online customer training portal

Industry News
February 1, 2021
No Comments
Ossid is launching a new online customer training portal aimed at providing users with operational and preventive maintenance tips for its machinery.
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Tomra AR service

TOMRA Visual Assist, the new augmented reality tool for remote assistance, provides fast and effective service support to customers

Industry News
November 30, 2020
No Comments
TOMRA Visual Assist virtually places TOMRA's expert in front of the customer's machine, enabling a fast response.
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The National Provisioner Supplier News

Foodmate B.V. develops remote technical service system

Industry News
June 25, 2020
No Comments
Foodmate B.V. is now offering Foodmate CONNECT, a remote video conferencing system that will allow service technicians to address customer questions and technical issues remotely.
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Cordray's Corner
Cordray's Corner | Dr. Joe Cordray

Good company leaders

Contribute to the success of a company in both good times and difficult times
.
Dr. Joe Cordray
April 6, 2020
No Comments

Owners and managers of small meat plants have a significant impact on the success of the business with which they are involved. During good times, they can help their company grow and prosper and achieve long term success. 


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Independent Thoughts
Editor's Note | Sam Gazdziak

Commerce in the time of coronavirus

sam
Sam Gazdziak
April 6, 2020
No Comments

As someone who has worked from home for a long time, “social distancing” has pretty much been my regular way of life for years. But for many others, this new lifestyle has required major adaptations, made in the name of safety. 


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provisionerTV.jpg

Stampede Meat offers direct-to-consumer option in response to COVID-19

March 27, 2020
No Comments

Andy Hanacek sits down with Brock Furlong, president & CEO of Stampede Meat, to discuss the company’s “Chef Inside Cares” program, designed to give consumers the opportunity to purchase and pick up meat and poultry products directly from the company’s Bridgeview, Ill., facility during the COVID-19 pandemic.


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Nord Customer Service

NORD Gear gives customers multiple paths to convenient, rapid support while fielding 400+ phone calls daily

Industry News
August 1, 2019
No Comments
From emergency assistance afterhours to a robust online configuration tool, NORD’s superior customer service helps drive three years of double-digit sales growth.
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More Articles Tagged with 'customer service'
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