According to Ed Steele, Bettcher’s vice president of manufacturing and quality, ISO 9001:2015 certification assists Bettcher Industries in organizing and improving the efficiency of its quality management processes by applying a “plan/do/check/act” methodology. Among the specific areas covered by the standards are: 

• Requirements for Bettcher’s quality management system
• The responsibilities of company management
• Management of human resources and the company’s work environment
• The product development process, covering all steps from design to delivery
• Measurement, analysis and improvement of the company’s quality management system 

“Achieving ISO certification is a rigorous and multi-faced process," Steele notes. “I would like to commend Shawn Marcy, our quality assurance manager, who provided an invaluable service in navigating a smooth process to obtain 9001:2015 certification. Shawn was in charge of planning and managing the steps to obtain the new certification, including preparing the extensive documentation required as part of the application process.”

ISO 9001 standards of quality management were first brought out in 1987 by the International Organization for Standardization. These standards have been updated several times since then, with the most recent version published in September 2015. More than 1 million organizations located in over 160 counties have applied ISO 9001 standards to their quality management systems, making it the largest recognized certification program covering quality management systems. Bettcher Industries has been an ISO-certified organization since 1997. For more information, visit www.bettcher.com.